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Refund Policy

Effective Date: 01-01-2018

1. Refund Eligibility:
At Plugin Agency, we are committed to ensuring our clients are satisfied with the services they receive. This refund policy outlines the terms and conditions under which clients can request a refund for services we provide.


2. Refund Window:
Clients have a period of 7 days from the date of purchase to request a refund if the services provided by Plugin Agency have not been delivered satisfactorily.
 

3. Refund Criteria:
Refunds will be considered under the following conditions:

  • The request for a refund is made within 7 days of the purchase date.

  • The client provides specific and valid reasons for dissatisfaction with the services offered.

  • Services have not been delivered or completed as per the terms outlined in the service agreement.


4. Refund Process:
Clients who meet the refund criteria can initiate the refund process by contacting our customer support team via email at Pluginagencyllc@gmail.com or by phone at +1-720-702-2374 within the stipulated 7-day period. The request should include the client's name, contact information, purchase details, and a clear explanation of the reasons for requesting a refund.


5. Verification:
Once the refund request is received, our team will review the request and verify eligibility based on the criteria mentioned above. We may contact the client for additional information if required.


6. Refund Approval:
If the refund request is approved, the client will receive a confirmation email specifying the refund amount and the expected processing time. The refund will be processed using the same payment method used for the original purchase.


7. No Refund After Service Delivery:
Once the services have been successfully delivered as per the terms of the service agreement, no refunds will be provided. This policy aims to ensure fairness to both parties involved.


8. Contact Information:
For any questions, concerns, or refund requests, please contact our customer support team at:


Note: This refund policy is subject to change. Any modifications will be communicated to clients in advance. By purchasing with Plugin Agency, clients acknowledge and agree to the terms and conditions outlined in this refund policy.

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