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General Terms & Conditions

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Effective Date: 01-01-2024
Last Updated: 02-22-2025

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Welcome to Plugin Agency LLC ("we," "our," or "us"). These General Terms & Conditions ("Terms") govern your use of our website (www.pluginagency.us), services, and any related offerings (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

 

1. Acceptance of Terms

 

By accessing or using our Services, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. These Terms may be updated from time to time, and the most current version will be posted on our website with the "Last Updated" date. Continued use of our Services after updates constitutes your acceptance of the revised Terms.

 

2. Description of Services

 

Plugin Agency LLC provides digital marketing, customer engagement, and related services, including but not limited to SMS messaging, website development, and promotional campaigns. Specific features and offerings may vary and are subject to change at our discretion.

 

3. User Responsibilities

 

When using our Services, you agree to:

 

  • Provide accurate, current, and complete information when requested (e.g., phone numbers, email addresses).

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  • Use the Services in compliance with all applicable laws and regulations.

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  • Not misuse our Services, including engaging in illegal activities, spamming, or attempting to disrupt our systems.

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We reserve the right to suspend or terminate your access to the Services if you violate these Terms.

 

4. Intellectual Property

 

All content, designs, logos, trademarks, and materials provided through our Services (collectively, "Content") are owned by Plugin Agency LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify our Content without our prior written consent, except for personal, non-commercial use as permitted by law.

 

5. Payment Terms

 

If applicable, payment for our Services must be made by the pricing and terms provided at the time of purchase. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with notice to you.

 

6. Privacy

 

Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to such practices.

 

7. Limitation of Liability

 

To the fullest extent permitted by law:

 

  • Our Services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

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  • Plugin Agency LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services, including but not limited to loss of profits, data, or goodwill.

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  • Our total liability to you for any claim arising from these Terms or the Services will not exceed the amount you paid us (if any) in the preceding 12 months.

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8. Indemnification

 

You agree to indemnify, defend, and hold harmless Plugin Agency LLC, its affiliates, officers, and employees from any claims, damages, or losses arising from your use of the Services or your violation of these Terms.

 

9. Termination

 

We may terminate or suspend your access to the Services at our sole discretion, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Services will cease immediately.

 

10. Governing Law

 

These Terms shall be governed by and construed by the laws of the State of Colorado, United States, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the state or federal courts located in Denver County, Colorado.

 

11. Force Majeure

 

We are not liable for delays or failures in performance due to events beyond our reasonable control, including but not limited to natural disasters, acts of war, or interruptions in internet or telecommunications services.

 

12. Miscellaneous

 

  • Entire Agreement: These Terms, along with our Privacy Policy and any other agreements explicitly referenced, constitute the entire agreement between you and Plugin Agency LLC.

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  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

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  • No Waiver: Our failure to enforce any part of these Terms does not constitute a waiver of our rights.

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13. Contact Us

 

If you have questions about these Terms or our Services, please contact us:

 

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